Retail and customer service
The shops and counters of a finished development need local people.
Entry-level pay, rising into team-leader and manager roles.
The route
How people get in and grow
When a development opens, it brings shops, cafes and services that hire locally. A friendly, reliable start with clear routes to supervisor and manager.
- 1
Start on the floor
Entry roles need a good attitude more than a long CV.
Unlocks: Customer service basics
- 2
Take responsibility
A team-leader role and a customer service qualification mark you as ready to manage.
Unlocks: Team leading, customer service qualification
- 3
Manage
Retail management apprenticeships lead to running a store or a department.
Unlocks: Retail management apprenticeship
Start here
Routes near you
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Retrofit Coordinator Training
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Satellite Systems Engineering Placement
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Heat Pump Installer Skills Bootcamp
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Take the first step
Register and we will match you to local routes into retail and customer service and tell you exactly which step you are ready for. Want to think it through first? Ask RORI in the chat at the bottom-right.